Veterinary Receptionist

Our ideal candidate will have: 

• Excellent communication skills – both verbal and written 
• Excellent emotional intelligence – the ability to form connections with clients quickly and get their trust, the ability to diffuse tense or stressful situations, the ability to comfort those distressed or mourning 
• Excellent organisational skills – the ability to plan the day and ensure that the front of clinic runs smoothly 
• Integrity – will be honest and inform our clients with the best options for their pets within their experience level 
• Must have a love of animals – this includes patting, comforting, reading animal behaviour, and cleaning up after them too occasionally! 

Tasks will include (but not limited to):

• Greeting, assisting, checking in and out, patients and clients 
• Making appointments and setting up schedule 
• Answering and making phone calls 
• Answering and sending emails 
• Processing payments 
• Using a database computer system and basic word processing skills 
• Billing and account management 
• Sharing animal husbandry knowledge and skills 
• Stocking and cleaning reception area and consult rooms 
• Basic computer/printer/equipment trouble shooting 
• Filling prescriptions 

Start:
ASAP, previous experience preferred but not mandatory – training will be provided to the right candidate

Wage:
Commensurate with experience approx. $18-25 per hour ($35K-50K pro rata) plus super and accrued paid leave each year.

Hours:
Evening Receptionist 3:30-7:30pm weeknights and/or Saturdays between 8:30am-2pm + any additional leave cover during the week when available  (approximately 20-26 hours per week).

Please send your cover letter and CV to Sally-Anne Richter at srichter@mowbrayvet.com.au